Trust & Safety

Our Commitment to Safety

We understand that buying and selling digital assets requires a high level of trust. That's why we've built a comprehensive safety framework designed to protect both buyers and sellers at every step of the transaction.

Secure Transactions

We use a secure escrow system for all transactions. When a buyer purchases an item, the payment is held safely by Player Trade until the buyer confirms they have received the item as described. This ensures that sellers get paid and buyers get what they paid for.

• Buyer Protection: If you don't receive your item, or it's not as described, you are covered.
• Seller Protection: We verify payments to prevent chargebacks and fraud.

Verification & Screening

We employ rigorous verification processes to maintain the integrity of our community.

• Identity Verification: Sellers may be required to verify their identity to unlock higher selling limits.
• Account Screening: We monitor accounts for suspicious activity and history.
• Two-Factor Authentication (2FA): We encourage all users to enable 2FA for an extra layer of account security.

Fraud Prevention

Our dedicated security team and advanced automated systems work 24/7 to detect and prevent fraud.

• Real-time transaction monitoring
• Behavioral analysis to identify bots and scammers
• Secure messaging system to keep communication safe

Community Guidelines

To keep Player Trade safe, we expect all users to adhere to our community standards. We have a zero-tolerance policy for:

• Scams or attempted fraud
• Harassment or abusive behavior
• Selling illegal or stolen items
• Off-platform trading attempts

Reporting & Support

If you encounter any issues or suspicious activity, our support team is here to help.

You can report listings, users, or messages directly through the platform. If you need immediate assistance, please visit our Support Center.